At ELEGANCE Boutique & Fashion Store, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account information
- Order and purchase details
- Styling preferences
- Custom-order requirements
- Information submitted through contact forms
- Information you voluntarily provide when communicating with us
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Provide customer support
- Respond to enquiries
- Provide requested styling services
- Process custom-order requests
- Manage your customer account
- Communicate with you about your orders
- Improve our products, services, and website
- Send promotional communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments may be processed through third-party payment providers.
We do not intend to store complete payment card details on our website. Payment information may be handled directly by the applicable payment provider according to its own privacy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember your preferences
- Maintain shopping-cart functionality
- Understand how visitors use our website
- Improve website performance
- Support relevant website features
You can manage or disable cookies through your browser settings, although some website features may not function correctly as a result.
5. WooCommerce and Account Information
If you create an account or place an order, certain information is required to provide our services.
This may include your name, email address, contact information, billing information, shipping information, and order history.
We use this information to manage your account and fulfil your purchases.
6. Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, such as:
- Payment service providers
- Shipping and delivery providers
- Website hosting and technology providers
- Customer-support or communication services
We only share information where reasonably necessary to provide the requested service or operate our website.
We do not sell your personal information to third parties.
7. Data Security
We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Marketing Communications
If you choose to receive promotional communications from us, we may send information about new collections, styling services, offers, events, or other ELEGANCE updates.
You may unsubscribe from marketing communications at any time using the available unsubscribe option or by contacting us.
9. Your Privacy Choices
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable legal requirements.
You may also contact us regarding questions about how your information is used.
10. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable requirements.
The latest version will always be published on this page with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.